Frequently asked Questions
Are the prints on porcelain, glass, and ceramic products permanent?
Porcelain products are heat treated in 800°C and glass products in 600°C. Therefore, prints on porcelain is stronger then those on glass. Porcelain products with print can endure for (3 years) 1100-1200 wash cycles. But, glass products are not that durable , After 70-80 washings, fading, scratching and bleeding may appear on the prints, therefore it is generally advisable to hand-wash glassware.
Is it possible to wipe or remove the logo on porcelain, ceramic and glass products?
Yes, we can delete the logo using two different techniques. However, one sample product is required before this process.
Do the colors look exactly the same in the prints made?
There are tonal differences between the color of the logos you have sent on the screen or on paper and the prints made on glass or porcelain. If you are sensitive to this issue, please request a sample.
Can porcelain, ceramics and glass-printed products be washed in a dishwasher?
Yes, all products can be washed in the dishwasher, but hand washing is recommended for longer use. After applying prints on the white porcelain, the products are heat treated at 800C. The decor applied to this glaze at the temperature remains on the product surface. Detergents used in dishwashers degrade the surface of the décor and cause deterioration of the décor over time (appearing in gold and platinum gilding, fading in colors, etc.).
Porcelain products without gold and platinum on it are resistant to 1000-1200 washings in the dishwasher. The patterns of glassware are resistant to abrasion up to 70-80 washings; But strong water return, steam and chemicals in the dishwasher can cause the patterns on the products to wear and scratch. To avoid this erosion, gel detergents should be used and, if possible, wash at 40 ° C and short program.
It is advisable to hand wash only gold and platinum gilded products. Make sure that the products are not in contact with each other during washing.
What are the differences between porcelain and ceramics?
- Porcelain is more durable and healthier than ceramics. / Ceramics have a shorter life and fragile structure than porcelain.
- Porcelain is a light-transmitting (translucent) material. / Ceramic products are opaque.
- Porcelain glaze firing is done at 1400-1500 ˚C. / Ceramic glaze firing is done at 900-1200 ˚C.
- Porcelain products are watertight, show a tight structure, and the glaze and dough carry an inseparable quality. / Ceramic products may allow fluid to pass from the unglazed area underneath during use, resulting in capillar glaze cracks.
- Porcelain is more expensive than ceramics. Ceramic is cheaper than porcelain.
There are usually branded products on your site. Do you use affordable imported or domestic products for lower cost?
Yes, we are able to use domestic products at reasonable prices in accordance with our customers' requests. Please contact us for these requests.
Are your prices falling for high-volume orders?
Yes, if you are a supplier, wholesaler, promotional company in HORECA sector or a hotel, restaurant, catering or cafe operator using products in high quantities, please contact us.
Your products have minimum order quantities, but are you accepting orders below these quantities?
Yes, we accept, but if your orders are below the minimum order quantity, the unit price of the product will increase. Please contact us at our live support page.
How do you do sanding (scraping) on steel products?
By using the technique called sanding of steel products, diamond sand particles are sprayed on steel with high pressure air and the surface is worn.
Do you make personal printed items for wedding, engagement, invitation, celebration organizations?
Yes, we offer you porcelain and glass products with your desired photo, text or logo printed for your organization. You can present these products to your guests after the organization.